AI Chatbot Demo
Talk to Zyntral's AI Agent right now. Ask it a real support question and watch it resolve one, available in 40+ languages.
AI Chatbot Demo
AI Support Agent for businesses
Hi, I need to change my appointment and open a support case.
I can help. I check availability, update the booking, create the ticket and save the summary in the CRM.
Try a common request
What the bot does
Understands the request
Checks your knowledge base
Books appointments
Creates tickets
Hands off to a person
From incoming message to CRM action
The AI Support Agent connects conversation, knowledge, automation and human supervision in one system.
Every company gets its own agent trained for its business
Zyntral processes business documentation with RAG so the agent answers with proprietary, updated and contextual information.
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Connected sources to answer with your own context.
Turn customer problems into actionable tickets
When a customer reports an incident, claim or support request, the AI collects the required data and creates the ticket automatically.
Ticket created
Channel: Support inbox
Type
Technical incident
Priority
Medium
Assignment
Level 1 support
Due date
Tomorrow 12:00
AI summary
The customer reports a recurring issue. The AI requests order number, evidence and preferred resolution.
The AI handles support, but your team can always step in
Conversations can be supervised, paused and transferred to an employee from the same point in the history.
Supervised conversation
Bot active
Intent
Booking change
Next action
Confirm time
Pause the bot and continue the conversation from the same point
View customer, history, tags and previous conversations
Send messages, images, files and videos
Use the smart assistant and knowledge base during support
See intent, summary, alerts and sales recommendations
Find conversations and tickets that are pending or near due date
Much more than an auto-reply bot
The AI Support Agent is part of a business CRM prepared for support, sales, automation and commercial follow-up.
AI Support Agent by Zyntral
RAG
Your own knowledge
Understands the request
Checks your knowledge base
Books appointments
Customers and support conversations
Individual and bulk messages
Templates and campaigns
Sales opportunities
Bots, AI agents and conversational flows
Users, roles and permissions
Frequently asked questions
Simple answers about what the Zyntral AI Support Agent can do.
No. It can answer, ask for missing data, create tickets, book appointments, update records and transfer the conversation to your team when needed.
Yes. The agent uses your documents, FAQs, policies, products, services and CRM context so replies stay aligned with your business.
Yes. It collects the required information, classifies the request, assigns priority and leaves the case recorded for follow-up.
Yes. It can ask for date, time, contact details and reason, then create, modify or cancel bookings according to the configured flow.
It hands off to a person with the history, intent, summary and relevant data so the team can continue without starting from zero.
It can work inside Zyntral CRM and customer support channels such as WhatsApp, web chat or connected inboxes depending on the project setup.
Automate customer support without losing human control
Request a demo and we will map how to turn your customer support flow into a system for support, bookings, tickets and AI-powered commercial management.