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AI Chatbot Demo

Talk to Zyntral's AI Agent right now. Ask it a real support question and watch it resolve one, available in 40+ languages.

AI Chatbot Demo

AI Support Agent for businesses

24/7

Hi, I need to change my appointment and open a support case.

I can help. I check availability, update the booking, create the ticket and save the summary in the CRM.

Try a common request

What the bot does

Understands the request

Checks your knowledge base

Books appointments

Creates tickets

Hands off to a person

Complete flow

From incoming message to CRM action

The AI Support Agent connects conversation, knowledge, automation and human supervision in one system.

1

The customer sends a message

2

The AI agent understands the request

3

It checks the knowledge base

4

It replies or performs an action

5

It creates an appointment, booking, ticket or incident

6

It records the information in the CRM

7

It transfers to a person when needed

Knowledge base

Every company gets its own agent trained for its business

Zyntral processes business documentation with RAG so the agent answers with proprietary, updated and contextual information.

RAG Active base

6

Connected sources to answer with your own context.

TXT, PDF, DOC and DOCX documents Products, services and pricing Internal procedures and policies FAQs and sales scripts Customer history and commercial data Suggested answers through RAG
Tickets and incidents

Turn customer problems into actionable tickets

When a customer reports an incident, claim or support request, the AI collects the required data and creates the ticket automatically.

Technical incident Claim Sales request Return Support Booking record

Ticket created

Channel: Support inbox

Open

Type

Technical incident

Priority

Medium

Assignment

Level 1 support

Due date

Tomorrow 12:00

AI summary

The customer reports a recurring issue. The AI requests order number, evidence and preferred resolution.

Human control

The AI handles support, but your team can always step in

Conversations can be supervised, paused and transferred to an employee from the same point in the history.

Supervised conversation

Bot active

Intent

Booking change

Next action

Confirm time

Pause the bot and continue the conversation from the same point

View customer, history, tags and previous conversations

Send messages, images, files and videos

Use the smart assistant and knowledge base during support

See intent, summary, alerts and sales recommendations

Find conversations and tickets that are pending or near due date

Scalable platform

Much more than an auto-reply bot

The AI Support Agent is part of a business CRM prepared for support, sales, automation and commercial follow-up.

AI Support Agent by Zyntral

RAG

Your own knowledge

Understands the request

Checks your knowledge base

Books appointments

1

Customers and support conversations

2

Individual and bulk messages

3

Templates and campaigns

4

Sales opportunities

5

Bots, AI agents and conversational flows

6

Users, roles and permissions

Frequently asked questions

Simple answers about what the Zyntral AI Support Agent can do.

No. It can answer, ask for missing data, create tickets, book appointments, update records and transfer the conversation to your team when needed.

Yes. The agent uses your documents, FAQs, policies, products, services and CRM context so replies stay aligned with your business.

Yes. It collects the required information, classifies the request, assigns priority and leaves the case recorded for follow-up.

Yes. It can ask for date, time, contact details and reason, then create, modify or cancel bookings according to the configured flow.

It hands off to a person with the history, intent, summary and relevant data so the team can continue without starting from zero.

It can work inside Zyntral CRM and customer support channels such as WhatsApp, web chat or connected inboxes depending on the project setup.

AI Support Agent by Zyntral

Automate customer support without losing human control

Request a demo and we will map how to turn your customer support flow into a system for support, bookings, tickets and AI-powered commercial management.